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booking-policy

Booking & refund policies

Please see our Cancellation Policy and our Security Deposits Policy in the AirBnB reservation system.

General Conditions

Guests are expected to take reasonable care of all equipment, furniture, furnishings and fittings in their studio and in the pool & garden areas. In the event of loss or damage, the owners reserve the right to make a charge to repair or replace broken or damaged items.

Guests failing to vacate their studio by the stipulated checkout time of 10.30 am on departure date are liable to a surcharge of R100 per hour, or part thereof.

We regret that we are unable to accommodate children under the age of 12 or pets of any kind.